We're not your usual tech company. Our goal isn't to be the cheapest, or cut corners where they shouldn't be cut. Quite simply, we aim to do things right the first time.
There are many nightmares that we've cleaned up, and many many more that others in the industry talk about. The "budget" IT guy comes in and saves you money, usually with outdated equipment, poor organization, lack of documentation, and leaves you high and dry when things get bad. We're not that "guy".
We've partnered with the best in the industry to bring you coverage when and where we don't operate normally. That's right! We may be located in Central Illinois, but as long as you're in the lower 48 states, we've got you covered!
We have our own custom database app to organize service calls, contracts, and everything else. If we talk about it, it's logged. Furthermore, our pricing model is meant to simplify things, not make them more confusing. We either come when you need us, or we have a maintenance and management contract with you and also come proactively.
We have several core values that serve as a litmus test and rubric for how we make decisions and respond to situations. We take this seriously, and respond appropriately whether a violation was caused by management, staff, or even a client. We believe that no one should be uncomfortable working with others.
